Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Annoying popups to update firefox when you are in the middle of something

  • 4 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de tedebrr44

more options

While playing games in Facebook - the game cuts out and a window for updating firefox appears - I have heard that it does not come from you - I have even tried running Malware when I play games but it still happens - and I am losing points - tokens etc when this happens - how do I fix this ???

While playing games in Facebook - the game cuts out and a window for updating firefox appears - I have heard that it does not come from you - I have even tried running Malware when I play games but it still happens - and I am losing points - tokens etc when this happens - how do I fix this ???

Solução escolhida

Are you getting random named websites with a orange background and a Firefox icon with firefox-patch.js file being served?.

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them. Mozilla has no need to host Firefox downloads or updates elsewhere, especially not at random weird name websites.

The way Firefox updates are done has not changed over the last ten years since Firefox 1.5 as updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Mozilla would love to shut this down but it has not been so simple as it is more elaborate to just creating some fake sites and serving this firefox-patch.js file.

Unfortunately this has gone on for over a few months now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

Ler esta resposta 👍 1

Todas as respostas (4)

more options

Solução escolhida

Are you getting random named websites with a orange background and a Firefox icon with firefox-patch.js file being served?.

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them. Mozilla has no need to host Firefox downloads or updates elsewhere, especially not at random weird name websites.

The way Firefox updates are done has not changed over the last ten years since Firefox 1.5 as updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Mozilla would love to shut this down but it has not been so simple as it is more elaborate to just creating some fake sites and serving this firefox-patch.js file.

Unfortunately this has gone on for over a few months now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

more options

There is a recent new Firefox Release as Firefox 49.0 was released on Tuesday Sept 20 and can be installed in a internal Firefox update or by download from say www.mozilla.org/firefox/all/

https://www.mozilla.org//firefox/49.0/releasenotes/

Alterado por James em

more options

This is not coming from firefox - it's just an annoying popup - it cuts out whatever you are doing - firefox downloads do not do that.

more options

I downloaded the ublock - will see if this works - thanks