Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Reset firefox, lost all bookmarks and search defaults. Automatic backups and OldFirefox files won't open

  • 2 respostas
  • 2 têm este problema
  • 8 visualizações
  • Última resposta de FredMcD

more options

I tried "reset firefox" which cheerfully promises "your bookmarks will be unaffected" It destroyed all my bookmarks. The search box does not work any more. I tried restoring bookmarks from a recent automatic backup. It says "cannot open that file" I found the "Old Firefox data" folder. When I click on one of the files there, windoze does not know what app to use. When I say "open with Firefox", it just opens a blank tab.

I tried "reset firefox" which cheerfully promises "your bookmarks will be unaffected" It destroyed all my bookmarks. The search box does not work any more. I tried restoring bookmarks from a recent automatic backup. It says "cannot open that file" I found the "Old Firefox data" folder. When I click on one of the files there, windoze does not know what app to use. When I say "open with Firefox", it just opens a blank tab.

Todas as respostas (2)

more options

-- Complete uninstall and re-install of firefox -- fixed both the broken search box and the bookmarks (they just magically showed up) . Although, after the fiasco of the "reset", the temptation was strong to have a shorter answer, such as

- - Complete uninstall of firefox  - - 

whatever.

Alterado por mwitthoft em

more options