Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 1 resposta
  • 2 têm este problema
  • 5 visualizações
  • Última resposta de FredMcD

more options

TinyMCEで構築されているWebページで文字を入力時、firefoxがクラッシュします。 Firefox crashes when typing characters on a web page built with TinyMCE.

Firefox 50.0.2 Crash Report [@ OOM | small ]

Search Mozilla Support for this signature How to read this crash report ID: 4d910302-7cf5-4e33-aa06-dfa5c2161205 Signature: OOM | small

Details Metadata Modules Raw Dump Extensions Correlations

Signature OOM | small More Reports Search UUID 4d910302-7cf5-4e33-aa06-dfa5c2161205 Date Processed 2016/12/5 7:17 Uptime 12,029 seconds (3 hours, 20 minutes and 29 seconds) Install Age 288,150 seconds since version was first installed (3 days, 8 hours and 2 minutes) Install Time 2016/12/1 23:13 Product Firefox Release Channel release Version 50.0.2 Build ID 2.01611E+13 OS Windows 7 OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 42 stepping 7 | 8 Adapter Vendor ID 0x10de

Adapter Device ID 0x0df2

Process Type content Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x7365ed43 User Comments Total Virtual Memory 2,147,352,576 bytes (2 GB) Available Virtual Memory 110,510,080 bytes (105.39 MB) Available Page File 1,478,852,608 bytes (1.38 GB) Available Physical Memory 328,908,800 bytes (313.67 MB) System Memory Use Percentage 89 OOM Allocation Size 4,096 bytes (4 KB) EMCheckCompatibility TRUE

App Notes FP(D000-L10010-W00000000-T0000) AdapterVendorID: 0x10de, AdapterDeviceID: 0x0df2, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.17.12.6124 D2D1.1? DWrite? DWrite+ D2D1.1+

Processor Notes processor_ip-172-31-1-16_1308; MozillaProcessorAlgorithm2015; non-integer value of "SecondsSinceLastCrash"; skunk_classifier: reject - not a plugin hang

Bugzilla - Report this bug in Firefox Core External Software Affecting Firefox Toolkit

TinyMCEで構築されているWebページで文字を入力時、firefoxがクラッシュします。 Firefox crashes when typing characters on a web page built with TinyMCE. Firefox 50.0.2 Crash Report [@ OOM | small ] Search Mozilla Support for this signature How to read this crash report ID: 4d910302-7cf5-4e33-aa06-dfa5c2161205 Signature: OOM | small Details Metadata Modules Raw Dump Extensions Correlations Signature OOM | small More Reports Search UUID 4d910302-7cf5-4e33-aa06-dfa5c2161205 Date Processed 2016/12/5 7:17 Uptime 12,029 seconds (3 hours, 20 minutes and 29 seconds) Install Age 288,150 seconds since version was first installed (3 days, 8 hours and 2 minutes) Install Time 2016/12/1 23:13 Product Firefox Release Channel release Version 50.0.2 Build ID 2.01611E+13 OS Windows 7 OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 42 stepping 7 | 8 Adapter Vendor ID 0x10de Adapter Device ID 0x0df2 Process Type content Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x7365ed43 User Comments Total Virtual Memory 2,147,352,576 bytes (2 GB) Available Virtual Memory 110,510,080 bytes (105.39 MB) Available Page File 1,478,852,608 bytes (1.38 GB) Available Physical Memory 328,908,800 bytes (313.67 MB) System Memory Use Percentage 89 OOM Allocation Size 4,096 bytes (4 KB) EMCheckCompatibility TRUE App Notes FP(D000-L10010-W00000000-T0000) AdapterVendorID: 0x10de, AdapterDeviceID: 0x0df2, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.17.12.6124 D2D1.1? DWrite? DWrite+ D2D1.1+ Processor Notes processor_ip-172-31-1-16_1308; MozillaProcessorAlgorithm2015; non-integer value of "SecondsSinceLastCrash"; skunk_classifier: reject - not a plugin hang Bugzilla - Report this bug in Firefox Core External Software Affecting Firefox Toolkit

Todas as respostas (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs.


Product Firefox Release Channel release Version 50.0.2 Build ID 20161129173726 OS Windows 7 OS Version 6.1.7601 Service Pack 1

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1


bp-4d910302-7cf5-4e33-aa06-dfa5c2161205

Signature: OOM | small

System Memory Use Percentage 89

Attention Sumo's there are 35 related bug reports

ntdll.dll = Microsoft

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding