Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Crahes After Transfer to New Computer

  • 1 resposta
  • 1 tem este problema
  • 12 visualizações
  • Última resposta de Matt

more options

Transfered everything from an older Windows 10 computer to a new Win 10 computer using LapLink PCMover. Thunderbird moved over along with emails, and possible more. When I open Thunderbird I can see old emails and it starts downloading new emails and then crashes. How do I fix the problem? If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

Transfered everything from an older Windows 10 computer to a new Win 10 computer using LapLink PCMover. Thunderbird moved over along with emails, and possible more. When I open Thunderbird I can see old emails and it starts downloading new emails and then crashes. How do I fix the problem? If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

Solução escolhida

JimNiels said

If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

No idea if it will fix things, but it might. There is a reason Microsoft tell you to reinstall software, not try and move it. Given copying the Thunderbird profile from device to device normally causes no issues I would assume a reinstall will fix the issue.

Ler esta resposta 👍 0

Todas as respostas (1)

more options

Solução escolhida

JimNiels said

If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

No idea if it will fix things, but it might. There is a reason Microsoft tell you to reinstall software, not try and move it. Given copying the Thunderbird profile from device to device normally causes no issues I would assume a reinstall will fix the issue.