Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I have four times tried to donate in support of the flash player app and each time it says any credit card I input cannot be used for this purpose.

  • 5 respostas
  • 2 têm este problema
  • 6 visualizações
  • Última resposta de mark1043

more options

I tried a debit card and a credit card, all from MasterCard. They work in other places, just not on the Firefox donation site.

I tried a debit card and a credit card, all from MasterCard. They work in other places, just not on the Firefox donation site.

Solução escolhida

mark1043 said

Sorry, I said flash player and I meant the app for the youtube download, one of the authorized Mozilla apps.

Which of the Youtube download extensions are you referring to?. https://addons.mozilla.org/en-US/firefox/search/?q=youtube+download

The vast majority of Extensions hosted on addons.mozilla.org are made by a third-party author or company. Mozilla has no involvement with any Youtube download extensions.

An Extension made by Mozilla would have a author of say Mozilla or Mozilla labs for example. https://addons.mozilla.org/en-US/firefox/user/mozilla/ https://addons.mozilla.org/en-US/firefox/user/mozilla-labs5133025/

https://addons.mozilla.org/faq

Ler esta resposta 👍 0

Todas as respostas (5)

more options

Hi mark1043. I do not know of a donation site for the one you describe, can you please share the link to make sure the site is secure?

more options

When Flash Player updates, a window opens up and there is a donate button on the bottom. I click that and it sends me to a Mozilla secure site to make a donation. That is the one I have the issue with. I won't have a link till the next time an update occurs.

more options

Sorry, I said flash player and I meant the app for the youtube download, one of the authorized Mozilla apps.

more options

Solução escolhida

mark1043 said

Sorry, I said flash player and I meant the app for the youtube download, one of the authorized Mozilla apps.

Which of the Youtube download extensions are you referring to?. https://addons.mozilla.org/en-US/firefox/search/?q=youtube+download

The vast majority of Extensions hosted on addons.mozilla.org are made by a third-party author or company. Mozilla has no involvement with any Youtube download extensions.

An Extension made by Mozilla would have a author of say Mozilla or Mozilla labs for example. https://addons.mozilla.org/en-US/firefox/user/mozilla/ https://addons.mozilla.org/en-US/firefox/user/mozilla-labs5133025/

https://addons.mozilla.org/faq

Alterado por James em

more options

James, thanks for the attention to this issue but it appears the info you need isn't something I can easily find. I have on the older computer an email saved from Mozilla where I can check which add ons I have running but I would have to set it up again to find it. So what I will do the next time an update occurs is copy the link to the donation page I am having the issue with.

Thanks again for your efforts and go ahead and close this issue.