Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How does TB count email messages?

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Toad-Hall

Martygmail
Martygmail
more options

The total number of messages, displayed at the lower right-hand corner, never matches the list of messages I see on screen. Who is counting, and where are the missing messages (not drafts, trash or archives)? Some replies are nested, but not enough to make up the difference.

The total number of messages, displayed at the lower right-hand corner, never matches the list of messages I see on screen. Who is counting, and where are the missing messages (not drafts, trash or archives)? Some replies are nested, but not enough to make up the difference.

Todas as respostas (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Try repairing the index folder. right click on folder and select 'Properties' click on 'Repair folder' button click on OK.

Do you compact folders on a regular basis to remove the hidden 'marked as deleted' emails? Note: if you suspect any corruption of the folder in question, compacting can cause a loss of emails, so suggest you move all good emails out of that folder into eg: Local Folders Inbox. Then try compacting the folder. right click on folder and select 'Compact'.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Just had a thought - If you are using via 'Menu Bar: 'View' > 'Folders' > 'Unified' or via Mail Toolbar : 'Menu icon' > 'Folders' > 'Unified'

Suggest you try: via 'Menu Bar: 'View' > 'Folders' > 'All' or via Mail Toolbar : 'Menu icon' > 'Folders' > 'All' to test to see if the count is correct.