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I can get e-mails to my phone but cannot remove them from the server when I delete them

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  • Última resposta de user1121639

tommiceli
tommiceli
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I have 2 e-mail accounts on different servers. My business one works fine with my Samsung S8. On the Mozilla account on the optonline server, I get e-mails but when I delete them from my computer they stay on my phone and I need to do a manual delete.

I have 2 e-mail accounts on different servers. My business one works fine with my Samsung S8. On the Mozilla account on the optonline server, I get e-mails but when I delete them from my computer they stay on my phone and I need to do a manual delete.

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user1121639
user1121639
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Perhaps you set up your "optonline" e-mail account in Thunderbird as a POP account, not IMAP, and further have Thunderbird set to not delete e-mails from the server.

If the e-mail address was set up in Thunderbird as IMAP, then it would work as you expect.

Check your e-mail settings in Thunderbird, and with that e-mail provider. Read this article for how to Switch from POP to IMAP account