Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

1080p Video's are choppy only at 60 fps only on youtube.

  • 4 respostas
  • 11 têm este problema
  • 1 exibição
  • Última resposta de sazabizc

more options

Ok, Ive been having this really annoying problem. Been having it for a little while now. Ive noticed only on youtube that 1080p video's play back is choppy. The videos will freeze and then start playing after a few seconds, audio keeps playing. I started doing some testing. Ive found out that its only 1080p videos at 60 fps. If its not 60 fps it will play the video fine. Ive tried downloading google chrome to see if it did the same thing. Google chrome plays 1080p videos at 60 fps fine. So that rules out it being the computer I think. Video's off line play fine also, I tried to uninstall firefox and reinstall it didnt fix it. Only add on I have on fire fox is adblock plus. This issue is starting to drive me nuts!!! Not sure what else to do.

Ok, Ive been having this really annoying problem. Been having it for a little while now. Ive noticed only on youtube that 1080p video's play back is choppy. The videos will freeze and then start playing after a few seconds, audio keeps playing. I started doing some testing. Ive found out that its only 1080p videos at 60 fps. If its not 60 fps it will play the video fine. Ive tried downloading google chrome to see if it did the same thing. Google chrome plays 1080p videos at 60 fps fine. So that rules out it being the computer I think. Video's off line play fine also, I tried to uninstall firefox and reinstall it didnt fix it. Only add on I have on fire fox is adblock plus. This issue is starting to drive me nuts!!! Not sure what else to do.

Solução escolhida

FredMcD said

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Welp That seems to have fixed it. My drivers were old and I updated them to the latest version. Ive watch a few 1080p videos at 60 fps with no freezing. I kind of feel like a retard for not trying that, but since Crome worked fine. I didnt think it was a gpu driver proplem. Thanks for the help!

Ler esta resposta 👍 1

Todas as respostas (4)

more options
more options

I looked at that before posting, I didnt find anything that helped. I tried to download KB968211 and install to make sure that wasnt the proplem. It says its not applicable to my computer. So im assuming that means I already have it.

more options
more options

Solução escolhida

FredMcD said

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Welp That seems to have fixed it. My drivers were old and I updated them to the latest version. Ive watch a few 1080p videos at 60 fps with no freezing. I kind of feel like a retard for not trying that, but since Crome worked fine. I didnt think it was a gpu driver proplem. Thanks for the help!