Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

address book "add new contact" does not close when clicking on 'OK'

  • 8 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de jbacinti

more options

This happens now after updating to ver. 52.1.0. When I try to add a new contact, I click on the "OK" and the editing window does not close. I have to click on "cancel" instead. Further, the entry IS added to the address book! After multiple "OKs" trying to get the window to close, I had multiple new entries (same contact) in the address book!

How to fix? Or workaround?

Thx.

This happens now after updating to ver. 52.1.0. When I try to add a new contact, I click on the "OK" and the editing window does not close. I have to click on "cancel" instead. Further, the entry IS added to the address book! After multiple "OKs" trying to get the window to close, I had multiple new entries (same contact) in the address book! How to fix? Or workaround? Thx.

Todas as respostas (8)

more options

Try uninstalling Thunderbird, rebooting the computer, then Download & install the latest version of Thunderbird again.

When you uninstall Thunderbird, it will not delete your Thunderbird Profile, and when installing Thunderbird again, it will detect your Thunderbird Profile and use it automatically.

Despite this, in the vein of "better safe than sorry", I recommend that you backup the Profile folder. In fact, you should do this regularly in any case. Backup the entire computer regularly.

If uninstalling and reinstalling Thunderbird doesn't help, then try creating e a new profile. If the new profile works better, then import your stuff from the old profile to the new profile.

more options

Where do i find the Profile? I have the same problem and want to try this suggested fix. Bruce has helped me before.

jbacinti

more options

Do you have MoreFunctionsForAddressBook installed? It's a bug with the current version and TB 52.

more options

I do, and I also have TB 54.0b3, and the problem is still there.

more options

Yes, it also happens in all versions of TB 54, but as you note, the contacts is added when you click OK, and the window can be closed by clicking the X in the upper right corner.

more options

I didn't notice that the Contact I added was added every time I tried ti click on OK. Do you suggest disabling the addon?

more options

jbacinti said

I didn't notice that the Contact I added was added every time I tried ti click on OK. Do you suggest disabling the addon?

You can disable it if you don't need the other features, but find the add bug annoying; it will probably be fixed in the near future. Or, keep it installed and use the workaround mentioned above.

more options

Thanks for the help and prompt response. You guys are super.