Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I contacted "Mike Jay" Firefox customer support at: #855-785-2511. He wanted $25 before helping.True fact of how Mozilla operates? Pls. call me 7193100762

  • 1 resposta
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de philipp

trinhs
trinhs
more options

This guy claimed to be representing Firefox and Mozilla customer service. I got his number off a browser search for your customer service number. He talked me into sharing my screen with support log me in rescue app. Was really rude when I asked why I had to pay him $25 just to ask him a question about speechify add on. Then when I asked to speak with his supervisor, he said Firefox and Mozilla supervisors will NOT speak with me. Please call me back 719.591-0762, my name is Trinh. Sincerely, Trinh

I am about to report this, but wanted to consult you first. trinhschoon@gmail.com

This guy claimed to be representing Firefox and Mozilla customer service. I got his number off a browser search for your customer service number. He talked me into sharing my screen with support log me in rescue app. Was really rude when I asked why I had to pay him $25 just to ask him a question about speechify add on. Then when I asked to speak with his supervisor, he said Firefox and Mozilla supervisors will NOT speak with me. Please call me back 719.591-0762, my name is Trinh. Sincerely, Trinh I am about to report this, but wanted to consult you first. trinhschoon@gmail.com

Solução escolhida

hi, like most other free software projects firefox doesn't provide any phone support - so whoever you called and spoke to was not part of mozilla, but an unrelated company (maybe tech support scam).

Avoid and report Mozilla tech support scams

Ler esta resposta 👍 0

Todas as respostas (1)

philipp
philipp
  • Moderator
more options

Solução escolhida

hi, like most other free software projects firefox doesn't provide any phone support - so whoever you called and spoke to was not part of mozilla, but an unrelated company (maybe tech support scam).

Avoid and report Mozilla tech support scams