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What happened to all my local folders I had in previous version?

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  • Última resposta de user01229325

carl-sue
carl-sue
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When I wanted to open my emails we were forced to respond to update after which I had to re-establish my accounts and now all my local folders are gone to ???? How do I get all my local folders back and the important information some of them contain?

When I wanted to open my emails we were forced to respond to update after which I had to re-establish my accounts and now all my local folders are gone to ???? How do I get all my local folders back and the important information some of them contain?

Solução escolhida

There seems to be several lost profile today for some reason. Would you provide the following info? Do you use the program CCleaner? What antivirus are you using? What version of Thunderbird do you have?

Here is an article on how to recover your profile. http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

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user01229325
user01229325
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Solução escolhida

There seems to be several lost profile today for some reason. Would you provide the following info? Do you use the program CCleaner? What antivirus are you using? What version of Thunderbird do you have?

Here is an article on how to recover your profile. http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared