Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why do I keep getting Firefox not responding when I try to do something?

  • 1 resposta
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de FredMcD

more options

Withing the past month I am getting a message that Firefox is not responding and the cursor is a spinning circle. I am also getting script messages that stop everything from working. Is it time to leave Firefox and go to Chrome?

Withing the past month I am getting a message that Firefox is not responding and the cursor is a spinning circle. I am also getting script messages that stop everything from working. Is it time to leave Firefox and go to Chrome?

Todas as respostas (1)

more options

'Not responding' normally means the computers CPU is being overworked.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding