Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I received a message to update Java however the Java download will not install.

  • 2 respostas
  • 1 tem este problema
  • 5 visualizações
  • Última resposta de firestorm1

more options

Recently I received a message to update Java. When I downloaded the new version of Java I couldn't get it to install. I downloaded it again and got the same result. It was downloaded from https://www.java.com/en/download/manual.jsp as I've done several times before. The file I downloaded is jre-8u141-windows-x64.

I run Windows 7 (64 bit) and Firefox 50.0.1 (64 bit) on my computer.  Does Firefox still use Java.
Recently I received a message to update Java. When I downloaded the new version of Java I couldn't get it to install. I downloaded it again and got the same result. It was downloaded from https://www.java.com/en/download/manual.jsp as I've done several times before. The file I downloaded is jre-8u141-windows-x64. I run Windows 7 (64 bit) and Firefox 50.0.1 (64 bit) on my computer. Does Firefox still use Java.

Solução escolhida

Try using Internet Explorer 11 to work with the Java site.

Your Firefox identified itself as version 54, not version 50. So while you can install Java on your system, Firefox will ignore it. Two reasons:

  • 64-bit Firefox for Windows never ran Java, just Flash and Silverlight
  • Firefox 52 (regular release) and later do not run any plugins other than Flash

Is there a particular site you need to use that requires Java? If so, you can use that site in Internet Explorer 11.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Solução escolhida

Try using Internet Explorer 11 to work with the Java site.

Your Firefox identified itself as version 54, not version 50. So while you can install Java on your system, Firefox will ignore it. Two reasons:

  • 64-bit Firefox for Windows never ran Java, just Flash and Silverlight
  • Firefox 52 (regular release) and later do not run any plugins other than Flash

Is there a particular site you need to use that requires Java? If so, you can use that site in Internet Explorer 11.

more options

Thanks jscher2000, that answers my question. The message I received must have come on my IE browser. Again, thank you.