I have a new Windows laptop and an Ipad. Recently I observe that when I try to view a video that it just won't download. I used Firefox as my default browser, and I see that JPG will play but videos that are in websites (like tutorials) and You Tube just won't play. The screen display shows the start of the video with the little arrow in the center, but the video won't automatically start and when I activate the download (click on the arrow in the center of the screen display for the video) the circle that shows it is downloading just goes on and on and the video does not download or play. Since this problem is common to my Windows laptop and my Ipad, being different systems, the common item is Firefox and I suspect that your most recent software 'upgrade' is at fault. How can I overcome this issue?