Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Saved e-mail opening up as the email directly below...

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de Jackil25

Jackil25
Jackil25
more options

I have saved a couple of e-mails into a file and now trying to access an email with attachments, but the original mail opens up as the mail directly below it, which is from a different person altogether. Desperately needing the original mail that I saved.

I have saved a couple of e-mails into a file and now trying to access an email with attachments, but the original mail opens up as the mail directly below it, which is from a different person altogether. Desperately needing the original mail that I saved.

Solução escolhida

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Ler esta resposta 👍 1

Todas as respostas (2)

christ1
christ1
  • Top 25 Contributor
more options

Solução escolhida

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Jackil25
Jackil25 Autor da pergunta
more options

Thank you christ1, you are a lifesaver!