Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cannot hear sound after customizing preferences

  • 2 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de sfhowes

haventnick
haventnick
more options

Hello, I tried to setup a notification sound when a new message arrives, but it doesn't seem to be working.

I checked this guide: https://support.mozilla.org/bg/questions/1119690 and made sure everything is the same, but it still does not work.

The sounds in the volume mixer is turned on and I also tried with the plugin "Mailbox Alert", but didn't work again.

Please advise. Thanks in advance!

Hello, I tried to setup a notification sound when a new message arrives, but it doesn't seem to be working. I checked this guide: https://support.mozilla.org/bg/questions/1119690 and made sure everything is the same, but it still does not work. The sounds in the volume mixer is turned on and I also tried with the plugin "Mailbox Alert", but didn't work again. Please advise. Thanks in advance!

Todas as respostas (2)

Zenos
Zenos
more options

What platform? Playing mail notification sounds in Linux seems to be buggy.

sfhowes
sfhowes
  • Top 10 Contributor
more options

If this is a custom sound file, I think TB requires it to be a standard 16 bit, 2-channel, 44.1kHz wav file. There are free online audio file converters.