Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox will suddenly not run, even after re-installing.

  • 2 respostas
  • 3 têm este problema
  • 3 visualizações
  • Última resposta de amtw

more options

Firefox has stopped working. I closed it in the normal way, but the next time I tried to run it, it would not work. I uninstalled, and then reinstalled it, without success. I uninstalled it again; deleted the Firefox folders from appdata/Mozilla Program Files and Program Files (x86) folders. I then rebooted, and reinstalled Firefox again, but it still won't run. I tried opening it in safe mode, and I tried to run the Profile Editor by using the -p extension to firefox.exe in an attempt to recreate my profile, but still it would not run. I am at my wits' end - please help!

Firefox has stopped working. I closed it in the normal way, but the next time I tried to run it, it would not work. I uninstalled, and then reinstalled it, without success. I uninstalled it again; deleted the Firefox folders from appdata/Mozilla Program Files and Program Files (x86) folders. I then rebooted, and reinstalled Firefox again, but it still won't run. I tried opening it in safe mode, and I tried to run the Profile Editor by using the -p extension to firefox.exe in an attempt to recreate my profile, but still it would not run. I am at my wits' end - please help!

Todas as respostas (2)

more options

Since have been uninstalling and installing please then uninstall 1 more time.

Then download a Full Version Installer here : https://www.mozilla.org/en-US/firefox/all/

Please let us know if this solved your issue or if need further assistance.

more options

I unistalled Firefox, then reinstalled it through the link above, but I am still having the same problem - it will not run.