Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

juno opens in firefox but when you click go to email it does nothing it works with internet explorer

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Roland Tanglao

donwi
donwi
more options

Juno opens in new version of Firefox and gets to the point where it shows I have 3 unread emails, but when I click on the 3 or go to email it does nothing at all so I cannot read my email. I tried it on internet explorer and it works on there.

Juno opens in new version of Firefox and gets to the point where it shows I have 3 unread emails, but when I click on the 3 or go to email it does nothing at all so I cannot read my email. I tried it on internet explorer and it works on there.

Todas as respostas (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi donwi

  1. Are you referring to Juno email i.e. https://webmail.juno.com/?cf=spl ? or something else?
  2. Just to be 100% clear, what version of Firefox are you using? Is it Firefox 57 Quantum?
  3. What operating system are you using? Windows 10?
  4. Have you tried disabling all your Firefox add-ons?
  5. If that doesn't work please try Firefox safe mode. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
  6. If that doesn't work, please let us know what you did, what you expected, what happened in more detail (i.e. what does "nothing at all mean"? posting a screenshot always helps!)

Cheers!

...Roland