Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 1 resposta
  • 2 têm este problema
  • 6 visualizações
  • Última resposta de FredMcD

CindyMarsch
CindyMarsch
more options

Crash ID: bp-280d2eb8-4c68-4a39-a417-f245e1171127

This is the most recent of the crash reports sent (many on the same day). Firefox is crashing every time I open it. It started yesterday as I was trying to click a link to reply to a gmail message, then started crashing even before I could view gmail. Other tabs crashed, too. I have followed troubleshooting protocol to use safe mode, etc., with no improvement. Yes, I have the latest version installed. I remember an update notification about a week ago and it's been working fine until yesterday.

Crash ID: bp-280d2eb8-4c68-4a39-a417-f245e1171127 This is the most recent of the crash reports sent (many on the same day). Firefox is crashing every time I open it. It started yesterday as I was trying to click a link to reply to a gmail message, then started crashing even before I could view gmail. Other tabs crashed, too. I have followed troubleshooting protocol to use safe mode, etc., with no improvement. Yes, I have the latest version installed. I remember an update notification about a week ago and it's been working fine until yesterday.

Todas as respostas (1)

FredMcD
FredMcD
more options

bp-280d2eb8-4c68-4a39-a417-f245e1171127 Signature: mozilla::dom::HTMLFormControlsCollectionBinding:: CreateInterfaceObjects

KERNELBASE.dll = Microsoft

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93