Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

https://portal.office.com/landing page loading error

  • 5 respostas
  • 4 têm este problema
  • 3 visualizações
  • Última resposta de ShoreNuffLaser

more options

Hi,

I can no longer see my email account from work using Microsoft's 365 Portal. After I successfully log in, (it takes two screens to log in, I see a blank page. Pressing F12 shows the following debugging error:

Could not load the source for https://portal.office.com/landing. [Exception... "Component returned failure code: 0x80470002 (NS_BASE_STREAM_CLOSED) [nsIInputStream.available]" nsresult: "0x80470002 (NS_BASE_STREAM_CLOSED)" location: "JS frame :: resource://devtools/shared/base-loader.js -> resource://devtools/shared/DevToolsUtils.js :: onResponse :: line 482" data: no] Stack: onResponse@resource://devtools/shared/base-loader.js -> resource://devtools/shared/DevToolsUtils.js:482:23 onStopRequest@resource://gre/modules/NetUtil.jsm:131:17 Line: 482, column: 0

The start page for the whole login process is: https://login.microsoftonline.com ...

Thanks for your help.

- Neil Shore

Hi, I can no longer see my email account from work using Microsoft's 365 Portal. After I successfully log in, (it takes two screens to log in, I see a blank page. Pressing F12 shows the following debugging error: Could not load the source for https://portal.office.com/landing. [Exception... "Component returned failure code: 0x80470002 (NS_BASE_STREAM_CLOSED) [nsIInputStream.available]" nsresult: "0x80470002 (NS_BASE_STREAM_CLOSED)" location: "JS frame :: resource://devtools/shared/base-loader.js -> resource://devtools/shared/DevToolsUtils.js :: onResponse :: line 482" data: no] Stack: onResponse@resource://devtools/shared/base-loader.js -> resource://devtools/shared/DevToolsUtils.js:482:23 onStopRequest@resource://gre/modules/NetUtil.jsm:131:17 Line: 482, column: 0 The start page for the whole login process is: https://login.microsoftonline.com ... Thanks for your help. - Neil Shore

Solução escolhida

That address

https://portal.office.com/landing

gives me a 404 (not found) error.

After logging in, what if you try:

https://outlook.office365.com/owa/

The site should redirect you to your mailbox based on your account information.

Ler esta resposta 👍 3

Todas as respostas (5)

more options

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.

more options

Hi,

Tried the suggestions. No success. The only extension I have is "Adblock Plus". Enabled or Disabled it did not fix the problem.

Any further suggestions are welcome.

- Neil

more options

You can try uBlock Origin as a replacement for Adblock Plus to see if that works better (lower memory footprint).


You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

more options

Solução escolhida

That address

https://portal.office.com/landing

gives me a 404 (not found) error.

After logging in, what if you try:

https://outlook.office365.com/owa/

The site should redirect you to your mailbox based on your account information.

more options

Thanks. The link shows me my email.

Thanks again.

- Neil