Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cannot get access to a previously bookmarked site, how restore?

  • 3 respostas
  • 1 tem este problema
  • 8 visualizações
  • Última resposta de FredMcD

more options

New version fast - good. But banking has disappeared. I used to have bank bookmarked and on fav bar (as is met office) but now met office comes up like a rocket, but no bank connection at all. Little blue ball just wobbles from side to side. Cannot be other than Mozilla because bank still accessible using same router to same hub from same place. How do I get the bank site back? Have tried going to their full web site rather than direct to accounts interface, but still no access. Please expalin in words of layman as I do not understand the technical talk

New version fast - good. But banking has disappeared. I used to have bank bookmarked and on fav bar (as is met office) but now met office comes up like a rocket, but no bank connection at all. Little blue ball just wobbles from side to side. Cannot be other than Mozilla because bank still accessible using same router to same hub from same place. How do I get the bank site back? Have tried going to their full web site rather than direct to accounts interface, but still no access. Please expalin in words of layman as I do not understand the technical talk

Solução escolhida

I had tried this already with no luck. So got on to bank - suppose should have done first! - and they talked me through possible solutions. Last of all "switch router off then on after 10 secs". Worked like a dream. These modern devices are SO reliable!

Sorry to have bothered you

Ler esta resposta 👍 0

Todas as respostas (3)

more options

It's possible that the link you are using is no longer valid. Try accessing the bank using its main page.

If you are getting any error message, please post it here.

more options

Solução escolhida

I had tried this already with no luck. So got on to bank - suppose should have done first! - and they talked me through possible solutions. Last of all "switch router off then on after 10 secs". Worked like a dream. These modern devices are SO reliable!

Sorry to have bothered you

more options

Not a bother. Someone else with the same problem may find your answer. Safe surfing.