Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

add ons loaded but not working

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Shadow110

more options

I have loaded add ons for FF57 but although they show in the add-ons page they don't show on the tool bar. You can drag them from Customise tool bar but then all that shows is a space (with a label if you hover over it) but clicking on it achieves nothing. This can be seen in the attached jpg where I'm hovering over Last Pass, but can't access it. I have uninstalled, and reinstalled, I have removed every mention of Mozilla and Firefox from my Registry, but to no avail. Wondering whether to write 57 off as a bad job and revert to an older version - one that worked.

I have loaded add ons for FF57 but although they show in the add-ons page they don't show on the tool bar. You can drag them from Customise tool bar but then all that shows is a space (with a label if you hover over it) but clicking on it achieves nothing. This can be seen in the attached jpg where I'm hovering over Last Pass, but can't access it. I have uninstalled, and reinstalled, I have removed every mention of Mozilla and Firefox from my Registry, but to no avail. Wondering whether to write 57 off as a bad job and revert to an older version - one that worked.
Capturas de tela anexadas

Todas as respostas (1)

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.