Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

all addresses gone from address book

  • 4 respostas
  • 4 têm este problema
  • 6 visualizações
  • Última resposta de johnbowen

stanby
stanby
more options

There are no addresses in any of my address books today. All were there yesterday. The only unusual activity yesterday was to re-install Skype. I have uninstalled and re-installed Thunderbird, but it's the same. My gmail account is working normally using Firefox, all addresses are there. I've tried importing email addresses from gmail but the WLM contacts list is also blank in Thunderbird. Can anyone help, please ?

There are no addresses in any of my address books today. All were there yesterday. The only unusual activity yesterday was to re-install Skype. I have uninstalled and re-installed Thunderbird, but it's the same. My gmail account is working normally using Firefox, all addresses are there. I've tried importing email addresses from gmail but the WLM contacts list is also blank in Thunderbird. Can anyone help, please ?

Alterado por stanby em

Todas as respostas (4)

Zenos
Zenos
more options

Do you have any *.mab files in your profile, or even anywhere else on your HDD?

stanby
stanby Autor da pergunta
more options

Thanks for the reply, there are several abook.mab files, a couple in Windows.old, and some in AppData\Roaming\Thunderbird. Could I have some help on what to do next please ?

stanby
stanby Autor da pergunta
more options

Thank you Zenos, I've managed to replace the abook.mab file with an old one on the HDD and most of the lost addresses are back.

johnbowen
johnbowen
more options

I was able to restore my book.mab from a backup - just curious as to why this just happened yesterday (March 2) to me? The corrupted file timestamp was around 10pm Pacific Time.