Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

The folder indicates I have unread mail in the folder but there are no unread mail when I select the folder

  • 3 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de christ1

hngw47
hngw47
more options

When I open Thunderbird there are folders indicating there are unread mails in the folder. When I open the folder there are no mails and the folder indication is reset. I have tried to repair the folder icon but that doesn't change anything. If I close Thunderbird and open it again the same folders are indicating new mails again.

I have created a mp4 document showing the problem but I can't attach it. Probably to big.

Regards Håkan from Sweden

When I open Thunderbird there are folders indicating there are unread mails in the folder. When I open the folder there are no mails and the folder indication is reset. I have tried to repair the folder icon but that doesn't change anything. If I close Thunderbird and open it again the same folders are indicating new mails again. I have created a mp4 document showing the problem but I can't attach it. Probably to big. Regards Håkan from Sweden

Todas as respostas (3)

christ1
christ1
  • Top 25 Contributor
more options

Right-click the folder - Mark folder read

hngw47
hngw47 Autor da pergunta
more options

That doesn't solve my problem. If the folder doesn't contain any unread mail I don't want a indication saying so.

christ1
christ1
  • Top 25 Contributor
more options

Then I can't help you. Good luck.