Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Inbox displays messages, but I can't pick any of them.

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de GVAK

more options

I've been downloading all of my email out of AOL to Tbird (via POP3 because I'm getting out of AOL). I've been moving a lot. Like 70,000+, and moving them to local folders. But when I logged in today, all of my email in the inbox is grayed out. I can't pick any of them to open, move, copy... nothing. I suppose they could be ones I've already moved to a local folder (haven't done a search yet), but what could cause this and how do I correct it?

I've been downloading all of my email out of AOL to Tbird (via POP3 because I'm getting out of AOL). I've been moving a lot. Like 70,000+, and moving them to local folders. But when I logged in today, all of my email in the inbox is grayed out. I can't pick any of them to open, move, copy... nothing. I suppose they could be ones I've already moved to a local folder (haven't done a search yet), but what could cause this and how do I correct it?

Todas as respostas (2)

more options

What happens if you start Thunderbird in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

more options

I tried to do a repair on the INBOX, but I couldn't. At that point I not only closed Tbird, but also powered down the computer and restarted. Once I powered back up and got back into Tbird, I could then do a repair and was able to access the inbox files. All of the moving must have confused Tbird! If that didn't work, I was going to exit Tbird, rename the offending INBOX.MSF file to INBOX.OLD and let Tbird rebuild the index upon relaunch. Luckily I didn't have to do that. Problem resolved! Thanks for being there Wayne!