Firefox is downloaded and installed, but won't open.
Even after repeated uninstalls and reinstalls, and deleting recent downloaded programs through control panel.
Todas as respostas (3)
Hi, please try it this way : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 61.0.0 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
Excellent! We are back up and running just fine. Thank you.
HI, Great ! Glad it worked. If could, please Mark the question as Solved with the Solution so others can find it.