Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird keeps telling me a message may be a scam, but I have added that sender to my Personal Address Book.

  • 4 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de user01229325

more options

Greetings :)

As mentioned in the title, I have tried to indicate to Thunderbird that the sender is 'friendly'. I have added the sender to my Personal and Collected Addresses, as well as adding their newsletter email and set 'Do not automatically mark mail as junk if the sender is in' my personal address book. I have also enabled 'adaptive junk mail controls for this account'. However, the problem still occurs.

If anyone knows how to overcome this issue I would be grateful.

Regards,

chocolateburmese.

Greetings :) As mentioned in the title, I have tried to indicate to Thunderbird that the sender is 'friendly'. I have added the sender to my Personal and Collected Addresses, as well as adding their newsletter email and set 'Do not automatically mark mail as junk if the sender is in' my personal address book. I have also enabled 'adaptive junk mail controls for this account'. However, the problem still occurs. If anyone knows how to overcome this issue I would be grateful. Regards, chocolateburmese.

Solução escolhida

Scam detection and Junk are two different things. The only adjustment for Scam detection is to turn it on or off.

Ler esta resposta 👍 1

Todas as respostas (4)

more options

Solução escolhida

Scam detection and Junk are two different things. The only adjustment for Scam detection is to turn it on or off.

more options

Thank you. I appreciate the help :)

I will turn off Scam detection.

more options

I'm having this issue as well. A internet forestry forum site I frequent sends me notifications of replies to topics I am following. Recently, Thunderbird has been flagging EVERY single one of them with the red bar and "This message may be a scam". The content is rather basic: just some text, a link to the new reply on the forum, and another link to unsubscribe.

I see how to turn scam detection on or off. I prefer to have it on. Is there no way to get Thunderbird to "learn" that these are not scams?

more options

No there is not. It is on or off. As I understand this feature is not being worked on and there is no plans for updates. This article explains Scam Detection. https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection