Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox is blocking my bank from redirecting me to their secure website?

more options

When I go to my bank's website to download my statement or check my accounts, it has a drop down menu, "Account Login". I click that icon and the login page loads. I type in my username and password, click "Enter", and get an error message:

 "Firefox has prevented this page from automatically redirecting to a new page".  I can't get past this, I tried clicking "allow" but nothing happens, I get redirected back to the bank's home page.
When I go to my bank's website to download my statement or check my accounts, it has a drop down menu, "Account Login". I click that icon and the login page loads. I type in my username and password, click "Enter", and get an error message: "Firefox has prevented this page from automatically redirecting to a new page". I can't get past this, I tried clicking "allow" but nothing happens, I get redirected back to the bank's home page.

Solução escolhida

Please make sure the redirect block is turned off:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste access and pause while the list is filtered

(3) If the accessibility.blockautorefresh preference is bolded and "modified" or "user set" to true, double-click it to restore the default value of false

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Hi, sorry having issues. There are various things that can do this.

Please : To be Checked and turned off unless needed for accessibility : Please : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a tick in the box) the setting to Prevent Accessibility Services from accessing your browser.

Please Copy/Paste about:preferences#privacy to the Address Bar and Enter. Which is the same place as above almost. Go down to Block Pop-up Windows and the Exceptions. Put your bank URL in there and hope we have stopped the message : Firefox has prevented this page from automatically redirecting to a new page

If not more to try.

more options

Solução escolhida

Please make sure the redirect block is turned off:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste access and pause while the list is filtered

(3) If the accessibility.blockautorefresh preference is bolded and "modified" or "user set" to true, double-click it to restore the default value of false