Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why doesn't Facebook save Firefox as a trusted divice?

  • 4 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de varuna

more options

Even though the browser Firefox is saved when logging in, Facebook asks to enter the code sent to the phone when logging in again after logging out. I have not set Firefox to not allow cookies or after closing Firefox to clear browsing data. And one thing I noticed is even though Firefox is saved, it does not get saved into the list of trusted devices.On Facebook. This doesn't happen only with Firefox, this happens with other browsers also, Edge, Chrome, Vivaldi also.

What can be the issue?

Even though the browser Firefox is saved when logging in, Facebook asks to enter the code sent to the phone when logging in again after logging out. I have not set Firefox to not allow cookies or after closing Firefox to clear browsing data. And one thing I noticed is even though Firefox is saved, it does not get saved into the list of trusted devices.On Facebook. This doesn't happen only with Firefox, this happens with other browsers also, Edge, Chrome, Vivaldi also. What can be the issue?

Solução escolhida

Thanks for your help.I reported the problem to Facebook by help --> Report a Problem and I think, I am not sure, they have corrected the issue.Somehow now the browsers are getting saved

Ler esta resposta 👍 0

Todas as respostas (4)

more options

That sounds like Facebook is using a second level password protection. Contact Facebook support about this.

more options

How to contact Facebook support.I am not able to find a way, no contact information can be found. Can you please help

more options

Alterado por cor-el em

more options

Solução escolhida

Thanks for your help.I reported the problem to Facebook by help --> Report a Problem and I think, I am not sure, they have corrected the issue.Somehow now the browsers are getting saved

Alterado por varuna em