Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I changed my password, closed TB and reopened program but then I get Login failed when I try to enter the new password.

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de user01229325

more options

I changed my password by going to Security - Saved Passwords - Edit Password. I then closed that window. Closed Thunderbird. Then reopened Thunderbird. When I click on that account it says "Login to server . . . failed . . . Enter new password." So I enter the new password and click on the box "use Password manager to remember this password." But I keep getting the "login to server . . . failed . . . Enter new password." message.

I changed my password by going to Security - Saved Passwords - Edit Password. I then closed that window. Closed Thunderbird. Then reopened Thunderbird. When I click on that account it says "Login to server . . . failed . . . Enter new password." So I enter the new password and click on the box "use Password manager to remember this password." But I keep getting the "login to server . . . failed . . . Enter new password." message.

Todas as respostas (1)

more options

The only place to actually change your email password is at your email providers server. Doing what you describe changes what is saved in Thunderbird to provide to the server when asked. If you did not actually change the password with your provider it is no wonder the log in operation fails.