Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Help section advice does not correspond with my Thunderbird version

  • 3 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de user01229325

more options

I checked with the support pages as I want to check what my password is for Thunderbird. I am using 52.9.1 The information/instructions on where to check the password information is incorrect, and of no use at all, it does not even nearly correspond to what appears on my Thunderbird homepage. The help page says: "Go to the Security panel, select the Passwords tab, and click Saved Passwords." My Security tab does not have a "passwords" tab at all. It only has information on Digital Signing and Encryption. So sadly, the help section on passwords is not helpful at all.

I checked with the support pages as I want to check what my password is for Thunderbird. I am using 52.9.1 The information/instructions on where to check the password information is incorrect, and of no use at all, it does not even nearly correspond to what appears on my Thunderbird homepage. The help page says: "Go to the Security panel, select the Passwords tab, and click Saved Passwords." My Security tab does not have a "passwords" tab at all. It only has information on Digital Signing and Encryption. So sadly, the help section on passwords is not helpful at all.

Solução escolhida

My Security tab does not have a "passwords" tab at all.

Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

My best guess is you're looking at Account Settings, and not Preferences.

At the top right of the Thunderbird window, click the menu button > Preferences

Ler esta resposta 👍 1

Todas as respostas (3)

more options

Solução escolhida

My Security tab does not have a "passwords" tab at all.

Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

My best guess is you're looking at Account Settings, and not Preferences.

At the top right of the Thunderbird window, click the menu button > Preferences

Alterado por christ1 em

more options

Problem solved, thanks.

more options

Since you use an operating system other than Windows you might want to review this page showing that the menus differ between operating systems. http://kb.mozillazine.org/Menu_differences_in_Windows%2C_Linux%2C_and_Mac