Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox deletes some downloads when closed

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

If I download a video and it fails and then I re-download and it is successful the second time, Firefox will delete the good download when you close the browser. This has happened over and over again. It easily repeatable. Today I was downloading a video and it was going very slow, so I cancelled it and then I downloaded it again. (I didn't pause or restart, I started a new download. It had the same name as the cancelled download.) Later, I closed the browser. I didn't think it would delete the downloaded file in this case, because I had just cancelled it and restarted. But I thought I should check, and sure enough...the successful download was gone.

The only way I know of to subvert this behavior is to delete the failed (and apparently cancelled) download from the download history and then re-download the file.

If I download a video and it fails and then I re-download and it is successful the second time, Firefox will delete the good download when you close the browser. This has happened over and over again. It easily repeatable. Today I was downloading a video and it was going very slow, so I cancelled it and then I downloaded it again. (I didn't pause or restart, I started a new download. It had the same name as the cancelled download.) Later, I closed the browser. I didn't think it would delete the downloaded file in this case, because I had just cancelled it and restarted. But I thought I should check, and sure enough...the successful download was gone. The only way I know of to subvert this behavior is to delete the failed (and apparently cancelled) download from the download history and then re-download the file.

Todas as respostas (1)

more options

Suggestions: Before closing the browser, move/copy the file somewhere else.

If you have a failed download and want to try again, first, delete the bad file, or use a different name for the retry. +++++++++++++++++++++++++++++++++++++++ Firefox should not be deleting any files except its own.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?