We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't update Firefox. Is not updating automatically.

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de James

more options

The files download to update and I extract the files but the properties still show I am using the old version after restarting Firefox.

The files download to update and I extract the files but the properties still show I am using the old version after restarting Firefox.

Todas as respostas (1)

more options

Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0

In your More System Details it appears that you are using a Ubuntu supplied package version of the old Firefox 50.0.x

Make sure the old Firefox 50.0 is not running when you try to start Firefox 66.0.2

Also make sure you are starting the firefox script in the Firefox folder for Fx 66.0.2 and not using a launcher or shortcut that is pointing to Fx 50.0

https://support.mozilla.org/en-US/kb/install-firefox-linux

If you are the only user then putting Firefox folder in ~/Home will make it easy for read/write permissions for Firefox updates.