Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Accidentally clicked on a pop-up that deleted my addons

  • 22 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de Kubu08

more options

Before I noticed this pop-up message

We rolled out a hotfix that re-enables affected add-ons. The fix will be automatically applied in the background within the next few hours. For more details, please check out the update at https://support.mozilla.org/en-US/kb/add-ons-failing-install-firefox

Is there anything I can do about it to not lose my data after - hopefully - fix is issued and I'll be able to re download my add-ons? This is related to today's bug "Download failed. Please check your connection." (The pop-up that prompted addon removal was on the addons page by the way.)

Before I noticed this pop-up message We rolled out a hotfix that re-enables affected add-ons. The fix will be automatically applied in the background within the next few hours. For more details, please check out the update at https://support.mozilla.org/en-US/kb/add-ons-failing-install-firefox Is there anything I can do about it to not lose my data after - hopefully - fix is issued and I'll be able to re download my add-ons? This is related to today's bug "Download failed. Please check your connection." (The pop-up that prompted addon removal was on the addons page by the way.)

Alterado por Kubu08 em

Todas as respostas (2)

more options

Kubu08 said

I found this crash report and have been using that version till April this year. So it's Firefox 56.0.2. I guess also I had multi-process application disabled, cause it was set to 1. Unless that means something else and I'm reading it wrong.

I can't tell from the report how many processes Firefox was using. However, if you were able to kill a Firefox process without killing Firefox completely, it must have been running more than one process.

more options

@jscher2000 It was running more than one process - except one of them was always two hundred percent bigger than others. If I killed that process in task manager it would only crash my working tab - the one I had currently opened. :)

Guess, I wasn't clear enough - I meant if you can check if I had e10s / multi-process feature enabled or not.

Alterado por Kubu08 em

  1. 1
  2. 2