Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Gmail has slowed to a crawl and won't load and won't allow me to type a reply

  • 3 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de FredMcD

more options

In the last couple days Gmail has slowed to a crawl. It won't load, and barely does, and once it does I try to click on an email loads super slow and trying to type in a reply in one existent, had to switch over to google chrome to do my emails. What is going on? I have a new modem from ATT also. I cleared cache and cookies, restarted computer and still slow to a crawl

In the last couple days Gmail has slowed to a crawl. It won't load, and barely does, and once it does I try to click on an email loads super slow and trying to type in a reply in one existent, had to switch over to google chrome to do my emails. What is going on? I have a new modem from ATT also. I cleared cache and cookies, restarted computer and still slow to a crawl

Todas as respostas (3)

more options

I see you are using McAfee® WebAdvisor. This has caused issues in the past.


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

I went through the cache clear and unchecked hardware box but still slow and even typing into this reply box is excruciating slow. Might be going back to Chrome.

more options

Did you try Firefox Safe Mode?