Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

gmail stopped recognizing my computer on one of my 4 accounts

  • 1 resposta
  • 1 tem este problema
  • 14 visualizações
  • Última resposta de Matt

more options

Six days ago Gmail stopped recognizing my Thunderbird accounts during the day. Three of the accounts were re-connected. The fourth account is still a problem. Gmail says that it does not recognize my computer and is looking to verify the account. The email backup account was asked to verify that the activity was me -- I did that. Now, Gmail wants to send a verification code to my old phone #. At one point in this process I was able to change the phone # to the current phone number. I got a confirmation of that change, but Gmail continues to want to send the verification code to the old number. There is a "other ways to verify" link on the Gmail page, but the ONLY option is my OLD phone #. Any suggestions ?? Thanks

Six days ago Gmail stopped recognizing my Thunderbird accounts during the day. Three of the accounts were re-connected. The fourth account is still a problem. Gmail says that it does not recognize my computer and is looking to verify the account. The email backup account was asked to verify that the activity was me -- I did that. Now, Gmail wants to send a verification code to my old phone #. At one point in this process I was able to change the phone # to the current phone number. I got a confirmation of that change, but Gmail continues to want to send the verification code to the old number. There is a "other ways to verify" link on the Gmail page, but the ONLY option is my OLD phone #. Any suggestions ?? Thanks

Todas as respostas (1)

more options

This is entirely a google/gmail issue. I suggest you log into your account at google and update your phone number. but if you are unable to do that. I suggest you contact google directly. No one here will be able to help you.