We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

The radio player is no longer working after a refresh of Firefox. I have no sound now when I attempt to stream a radio station.

  • 5 respostas
  • 1 tem este problema
  • 17 visualizações
  • Última resposta de gfennell

more options

I had to recently refresh Firefox to solve a different problem and now since doing that I have no sound when I try to stream radio station on the Radio Player. The Radio player open when I click on Listen Live but there is no sound. The sound works for any other function, such as videos but not on Radio Player.

I had to recently refresh Firefox to solve a different problem and now since doing that I have no sound when I try to stream radio station on the Radio Player. The Radio player open when I click on Listen Live but there is no sound. The sound works for any other function, such as videos but not on Radio Player.

Todas as respostas (5)

more options

Hi gfennell, There are 3 things that I can think of. 1. Is the sound muted on the tab? 2. Is the site blocked/allowed in permissions? 3. You can temporarily exempt Content Blocking of that site.

more options

Thanks for the reply but none of these apply. The sound isn't muted and the site isn't blocked. The radio player simply doesn't play. When I click on the Play button nothing happens. It always worked fine up until I recently refreshed Firefox and now it hasn't worked since. I can play audio and video clips on this site and they play fine but when I try to listen live and it opens the radio player it doesn't work.

more options

Try clearing the Cookies & Site Data for that site. Visit the site. Click on the left end of the address bar. At the bottom, select Clear Cookies and Site Data. A window will open listing the site(s). Click Remove. Otherwise, have you added an adblocker? Most web radio stations won't play unless you disable adblocking or whitelist the site.

more options

After you Clear Cookies and Site Data, refresh the tab.

more options

Finally got it working. Thanks for your help.