When I enter account password, inbox says "321 messages to download", re-downloads one message from 10/19/19, then says "no messages to download".
Running version 68.2.0 on a Win 10 computer, have checked Windows Firewall to ensure email is allowed access, and checked my incoming server settings are right. No new software installs. No problems downloading from Verizon to my cell phone, but have not been able to download anything more than another copy of a message from 10/19/19 at 7:15 PM since that time.
Solução escolhida
Sounds like you have a log jam.
Logon to webmail account via a browser and empty the junk/spam folder.
In Thunderbird click on 'Get Messages'
If still no good In webmail account, read and delete the oldest email that will not download.
In Thunderbird click on 'Get Messages'
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Solução escolhida
Sounds like you have a log jam.
Logon to webmail account via a browser and empty the junk/spam folder.
In Thunderbird click on 'Get Messages'
If still no good In webmail account, read and delete the oldest email that will not download.
In Thunderbird click on 'Get Messages'
Thanks, that takes care of it. Really appreciate your help!
Is the solution the same for Windows 7?
re :Is the solution the same for Windows 7?
Yes.