Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

firefox is not syncing

  • 5 respostas
  • 1 tem este problema
  • 8 visualizações
  • Última resposta de Vesrand

more options

Hello. I'm using sync feature to sync bookmarks between my home PC and laptop. home PC is running on Win 7 and laptop is on Win 10. Since certain day my firefox sync have stopped working anymore. I tried logging out and back in, disconnecting and reconnecting devices, resetting firefox account password. I've ensured that both firefox installations is up to date (version 71.0 (64-bit) at this moment). about:sync-log usually shows a bit different log each time i'm trying to sync. But here are some examples: https://pastebin.com/eMLBzJak https://pastebin.com/Q3ghxDPw

Please help me...

Hello. I'm using sync feature to sync bookmarks between my home PC and laptop. home PC is running on Win 7 and laptop is on Win 10. Since certain day my firefox sync have stopped working anymore. I tried logging out and back in, disconnecting and reconnecting devices, resetting firefox account password. I've ensured that both firefox installations is up to date (version 71.0 (64-bit) at this moment). about:sync-log usually shows a bit different log each time i'm trying to sync. But here are some examples: https://pastebin.com/eMLBzJak https://pastebin.com/Q3ghxDPw Please help me...

Solução escolhida

never mind, this node of firefox sync is hosted on ip address 34.212.82.196 which is getting banned/blocked by russian authorities: https://reestr.rublacklist.net/record/1690298/

Ler esta resposta 👍 1

Todas as respostas (5)

more options

hi, there seems to be a network error when trying to connect to the sync servers - maybe something on your network is blocking it. what's happening when you manually try to load this url: https://sync-765-us-west-2.sync.services.mozilla.com/ ?

more options

Can't connect. "The connection has timed out"

more options

can you try taking your router/modem off power for a moment and then reconnecting it again?

more options

Solução escolhida

never mind, this node of firefox sync is hosted on ip address 34.212.82.196 which is getting banned/blocked by russian authorities: https://reestr.rublacklist.net/record/1690298/

more options

Oh I see the problem now. Thank you. May be I'll try VPN then