Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

attachments do not open

  • 2 respostas
  • 1 tem este problema
  • 18 visualizações
  • Última resposta de sfhowes

robert104
robert104
more options

Something has happened with my Thunderbird installation. I am running Windows 10 with Thunderbird 68.3.0 (32-bit). It started with that I cannot open attachments in emails. Seem to be that the path to the file is wrong. If a file "the file.pdf" is attached, two paths are sent to the PDF reader: C:\WINDOWS\System32\the and C:\WINDOWS\System32\file.pdf

I tried to remedy the issue by updating, which fails. So I cannot install 68.3.1 clocking the link that appears in the Thunderbird takes me to 68.3.0 which I did install.

Please let me know if more information is needed.

Something has happened with my Thunderbird installation. I am running Windows 10 with Thunderbird 68.3.0 (32-bit). It started with that I cannot open attachments in emails. Seem to be that the path to the file is wrong. If a file "the file.pdf" is attached, two paths are sent to the PDF reader: C:\WINDOWS\System32\the and C:\WINDOWS\System32\file.pdf I tried to remedy the issue by updating, which fails. So I cannot install 68.3.1 clocking the link that appears in the Thunderbird takes me to 68.3.0 which I did install. Please let me know if more information is needed.

Todas as respostas (2)

robert104
robert104 Autor da pergunta
more options

Btw, I can save the attachments without a problem.

sfhowes
sfhowes
  • Top 10 Contributor
more options

This is a known bug in TB 68:

https://support.mozilla.org/en-US/questions/1274716