Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Fraudulent account

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de Paul

julieannp
julieannp
more options

I sent a message about 4 hours ago stating that I thought someone had fraudulently created an account with my information. I had to create a new password to report the problem. I have now received another email saying changes have been made to my account!!!! I want this account shut down immediately!!! It is not me!!! Please help!!!

I sent a message about 4 hours ago stating that I thought someone had fraudulently created an account with my information. I had to create a new password to report the problem. I have now received another email saying changes have been made to my account!!!! I want this account shut down immediately!!! It is not me!!! Please help!!!

Todas as respostas (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

What makes you think there is fraudulent activity?

When you changed your password, it would have triggered the email to you to confirm the change.