Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Screen Resolution keeps changing when viewing streaming programs (Netflix/Disney+/etc) in Firefox

  • 2 respostas
  • 1 tem este problema
  • 24 visualizações
  • Última resposta de p.macdougall

more options

When ever I am on streaming sites such as Netflix or Disney+ or even various other news websites, my screen resolution seems to jump up a notch. Running a PC with WIn7 64bit and a Sony Bravia TV for a monitor. 1920x1080 is the resolution that I normally use. I have never encountered a screen resolution change outside of using Firefox.

When ever I am on streaming sites such as Netflix or Disney+ or even various other news websites, my screen resolution seems to jump up a notch. Running a PC with WIn7 64bit and a Sony Bravia TV for a monitor. 1920x1080 is the resolution that I normally use. I have never encountered a screen resolution change outside of using Firefox.

Todas as respostas (2)

more options

Check that you do not run Firefox in compatibility mode or with reduced screen resolution. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

more options

None of the items were selected when I opened the Properties. I noticed that the context menu was showing Windows Vista, I changed to WIndows 7, restarted FIrefox and tried again with a streaming site. Same issue.