Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Emptying Gmail spam folder

  • 2 respostas
  • 1 tem este problema
  • 5 visualizações
  • Última resposta de Paul Browning

more options

I have recently installed Thunderbird. It is generally synchronizing well with my Gmail account. However, I have discovered one small issue. When I empty the Gmail spam folder in Thunderbird, and then log in to Gmail webmail, the spam folder still contains the messages that were deleted.

All of my other folders synchronize correctly. Could you let me know if there is a way to empty the Gmail spam folder in Thunderbird and have the emptying show up in Gmail itself?

I have recently installed Thunderbird. It is generally synchronizing well with my Gmail account. However, I have discovered one small issue. When I empty the Gmail spam folder in Thunderbird, and then log in to Gmail webmail, the spam folder still contains the messages that were deleted. All of my other folders synchronize correctly. Could you let me know if there is a way to empty the Gmail spam folder in Thunderbird and have the emptying show up in Gmail itself?

Solução escolhida

Try this: Right click gmail Spam folder and select 'Compact'.

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

Try this: Right click gmail Spam folder and select 'Compact'.

more options

That fixes it! I also found that selecting all the spam messages with Ctrl-A then selecting delete works, as opposed to just selecting "Empty Junk". So, to clarify, either Empty Junk, followed by Compact OR selecting all spam messages with Ctrl-A then selecting delete will result in the spam messages being deleted from the Gmail server.