Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Search engine does not work

more options

Please HELP! I have Google as my search engine. When ever I type something in, Yahoo gives me the results! Their in NOTHING in my programs that show Yahoo

Thank you

Kurt

Please HELP! I have Google as my search engine. When ever I type something in, Yahoo gives me the results! Their in NOTHING in my programs that show Yahoo Thank you Kurt

Solução escolhida

I also suggest checking your extensions for anything that might have slipped in recently. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions search, or incognito, or privacy, or Yahoo? Anything that looks suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

Ler esta resposta 👍 0

Todas as respostas (2)

more options

When your searches get hijacked like this, it usually means you have malware on your computer.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software (Note, not all of these programs will catch everything, so it is recommended you try a couple different ones out to cover all your bases):

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

more options

Solução escolhida

I also suggest checking your extensions for anything that might have slipped in recently. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything that mentions search, or incognito, or privacy, or Yahoo? Anything that looks suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?