Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Message content not displaying

  • 6 respostas
  • 3 têm este problema
  • 133 visualizações
  • Última resposta de sfhowes

more options

I migrated to a new PC, installed Thunderbird, and copied over my Thunderbird folder from the old PC. When I launch everything looks OK but when I open a message (any message in any folder) no content is displayed. There's no header, no message, nothing at all except a new tab for the message. If I view Message Source or Print Preview it shows that the content is there, so I'm not sure why Thunderbird isn't displaying it.

I migrated to a new PC, installed Thunderbird, and copied over my Thunderbird folder from the old PC. When I launch everything looks OK but when I open a message (any message in any folder) no content is displayed. There's no header, no message, nothing at all except a new tab for the message. If I view Message Source or Print Preview it shows that the content is there, so I'm not sure why Thunderbird isn't displaying it.
Capturas de tela anexadas

Solução escolhida

TB 78 doesn't always read profiles run in earlier versions, but I suggest you run in safe mode and see if the contents are displayed. Close TB, hold Shift when you launch TB. If the contents are displayed in safe mode, close TB, launch in safe mode again, check 'Reset toolbars and controls', 'Make changes and restart'.

Ler esta resposta 👍 4

Todas as respostas (6)

more options

Solução escolhida

TB 78 doesn't always read profiles run in earlier versions, but I suggest you run in safe mode and see if the contents are displayed. Close TB, hold Shift when you launch TB. If the contents are displayed in safe mode, close TB, launch in safe mode again, check 'Reset toolbars and controls', 'Make changes and restart'.

more options

Thank you, that fixed it.

more options

I have similar Prob - Updated overnight & all accounts are there but no mail showing.

more options

Does this work for Apple Macs?

more options

How do you launch Thunderbird in "safe" mode using a MacPro?

more options

On OS X, hold Option when launching to start in safe mode. Or, Help/Restart with Add-ons disabled.