Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Changed profile folder from A to C drive, now can't restore bookmarks.

  • 1 resposta
  • 1 tem este problema
  • 22 visualizações
  • Última resposta de cor-el

childerolandusa
childerolandusa
more options

Changed profile folder from partition labeled A in my C drive to the primary partition on C drive because my A drive, a partition on my C drive, was lost. Now can't restore bookmarks. Do I have to make another partition labeled A to restore my bookmarks? (When I try to restore bookmarks I get "Unable to process the backup file" message.) Thanks.

Changed profile folder from partition labeled A in my C drive to the primary partition on C drive because my A drive, a partition on my C drive, was lost. Now can't restore bookmarks. Do I have to make another partition labeled A to restore my bookmarks? (When I try to restore bookmarks I get "Unable to process the backup file" message.) Thanks.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.