We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I've changed my Gmail Password and TB won't accept it

  • 1 resposta
  • 1 tem este problema
  • 18 visualizações
  • Última resposta de Matt

more options

Hi

I changed my gmail password with 2 step Verification, but TB keeps refusing the new password.

I click on anything that would initiate a change and immediately get a request for the password.

I immediately get an error message requesting I re-submit it, but it just keeps giving me the same error message.

I went into my google account and switched off Gmail giving access to TB, so that when I go back into TB it goes into the routine to reconnect with GMail, requiring me to log into my Google account an "Allow Thunderbird to have access." after which Google says TB again has access to gmail.

But when I go back in to TB it's still giving me the above error messages. I've tried closing and reopening TB but made no difference. Not sure what to try next.

Thanks Kirk

Hi I changed my gmail password with 2 step Verification, but TB keeps refusing the new password. I click on anything that would initiate a change and immediately get a request for the password. I immediately get an error message requesting I re-submit it, but it just keeps giving me the same error message. I went into my google account and switched off Gmail giving access to TB, so that when I go back into TB it goes into the routine to reconnect with GMail, requiring me to log into my Google account an "Allow Thunderbird to have access." after which Google says TB again has access to gmail. But when I go back in to TB it's still giving me the above error messages. I've tried closing and reopening TB but made no difference. Not sure what to try next. Thanks Kirk
Capturas de tela anexadas

Todas as respostas (1)

more options

lets see. EMail client do not do well with two factor authentication. To put it bluntly it simply does not work.

Your choices with gmail are; App password. Use oAuth2.0 authentication. Google's preferred method.