Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Replying to Email now has "Newsgroup" instead of "Cc:" (TB 78.3.3)

  • 10 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de rcoopertx

more options

Just updated to 78.3.3 and now when I Reply to an email it has "To:" and "Newsgroup" and the cursor defaults to being in the "Newsgroup" field instead of in the body of the email response. How do I change this so it has "Cc:" instead of "Newsgroup" as the default addressing and how do I make the cursor start out in the body of the email response? I never want to reply to a "Newsgroup", but frequently want to add a "Cc:" I want the interface to go back to the way it was before, so it is usable with a lot fewer mouse motions and clicks.

Just updated to 78.3.3 and now when I Reply to an email it has "To:" and "Newsgroup" and the cursor defaults to being in the "Newsgroup" field instead of in the body of the email response. How do I change this so it has "Cc:" instead of "Newsgroup" as the default addressing and how do I make the cursor start out in the body of the email response? I never want to reply to a "Newsgroup", but frequently want to add a "Cc:" I want the interface to go back to the way it was before, so it is usable with a lot fewer mouse motions and clicks.

Solução escolhida

I found an old newsgroup feed that was also under the "Local Folders" account. This had not been used for a very long time, and the server was not even working. I deleted this newsgroup feed under the Local Folders and now the Reply on email is working as expected - it does not include the Newsgroup field and the cursor starts in the body of the email for reply.

Ler esta resposta 👍 1

Todas as respostas (10)

more options

Something's broken on your system, as 'Newsgroup' shouldn't appear for email accounts, and the cursor should start in the message body. Check for a broken layout by running in safe mode (hold Shift when launching TB), and if TB works properly, launch again in safe mode, check 'Reset toolbars & controls', 'Make changes and restart'.

more options

Starting in safe mode showed the same behavior.

more options

I also downloaded and installed 78.3.3, and this did not correct the problem.

more options

I can't figure out why you're seeing the newsgroup reply format for a regular email account. Try creating a new profile, add a mail account, and see if the problem remains. Help/Troubleshooting, about:profiles, to create and run different profiles; your current profile is unaffected.

more options

I am copying files from an exchange server to my local laptop. This is happening when I open the files that were copied to my local folder. When I go to account settings, TB calls this a special account and says there are no identities associated with it. The Account Name is "Local Folders" as that was the name I gave the folder a long time ago. I found a file under my imap account that is still sitting on the exchange server and when I click Reply for that email it does not include the Newsgroup. Is there something I can do so my Local Folder works like it did in the past and does not include the Newsgroup? Thank you.

more options

Local Folders is a default 'account' that stores messages from any email or newsgroup account, and its name is defined by default and should not be changed. If the message you copied from the Exchange server was originally posted in a newsgroup, then when you reply to it after it's copied to Local Folders, you should see the format in your picture. But if it was originally in a regular mail account, I can't say why you don't see the same thing as you do with the copied IMAP message. Where was the first message on the Exchange server - in a mail account or somewhere else?

more options

The original email message was in a mail account. I do not have any newsgroups at all.

more options

If this also happens in a new profile, I would suspect the Exchange server is somehow misconfigured to label mail messages as newsgroup messages. That might happen if the message was originally in a newsgroup and then replied to or forwarded to a mail account, instead of being a follow-up to the newsgroup. Check the message source (Ctrl+U) to see if there are any nntp references.

more options

I see no nntp references in the message source information.

more options

Solução escolhida

I found an old newsgroup feed that was also under the "Local Folders" account. This had not been used for a very long time, and the server was not even working. I deleted this newsgroup feed under the Local Folders and now the Reply on email is working as expected - it does not include the Newsgroup field and the cursor starts in the body of the email for reply.