Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

IMAP folders disappeared - "subscribe" not working

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de dave215

more options

I have an iMAP account I've had forever - always used Thunderbird (Win 7). Thunderbird just updated itself to 78.4.0 (32 bit). A couple of days after the update, the folders for my email account disappeared. I can see on my mailserver that the folders are still there. I have about 50 folders (plus ~7 folders that are defaults).

If I right-click on my account in Thunderbird and choose "subscribe", I can see that all of my folders have somehow been flagged as not subscribed. If I add a checkmark next to any folder, and click subscribe, nothing happens - so the ability to "subscribe" is not working.

If I reboot my computer, and launch Thunderbird, I can see all of my folders for a couple of seconds (when the app first loads), then they go away.

Can someone please help me fix this?

I have an iMAP account I've had forever - always used Thunderbird (Win 7). Thunderbird just updated itself to 78.4.0 (32 bit). A couple of days after the update, the folders for my email account disappeared. I can see on my mailserver that the folders are still there. I have about 50 folders (plus ~7 folders that are defaults). If I right-click on my account in Thunderbird and choose "subscribe", I can see that all of my folders have somehow been flagged as not subscribed. If I add a checkmark next to any folder, and click subscribe, nothing happens - so the ability to "subscribe" is not working. If I reboot my computer, and launch Thunderbird, I can see all of my folders for a couple of seconds (when the app first loads), then they go away. Can someone please help me fix this?

Todas as respostas (1)

more options

And they magically reappeared