Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Restoring email, contacts, photos, etc

  • 1 resposta
  • 1 tem este problema
  • 7 visualizações
  • Última resposta de JoyceAbbott

more options

Windows 7 crashed. Bought a new Win 10 machine. External hard drive had weekly MozBackups of Thunderbird profile. Latest backup was "Thunderbird 78.4.3 (en-US) - 2020-11-19.pcv" and is 2.22 GB in size. Currently have Thunderbird 78.5.0 installed on Win10 Machine. When I try to import the file, it seems to be importing everything, then when I look to see the imported data there isn't any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.

Windows 7 crashed. Bought a new Win 10 machine. External hard drive had weekly MozBackups of Thunderbird profile. Latest backup was "Thunderbird 78.4.3 (en-US) - 2020-11-19.pcv" and is 2.22 GB in size. Currently have Thunderbird 78.5.0 installed on Win10 Machine. When I try to import the file, it seems to be importing everything, then when I look to see the imported data there isn't any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.

Todas as respostas (1)

more options

It looks like my post was truncated - this seems be missing: any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.